Pre-Order Delivery Dates
Pre-order Items.
On occasion some items are only available to Pre-Order as they are not in-stock for immediate delivery, we offer our customers the option to pay a deposit on all Pre-Order items orders., where the balance is due when in stock and prior to dispatch.
Our Pre-Order option allows you to reserve the specific item that you are wanting, at its next available date, and current price. By Pre-Ordering, you are reducing the chance of missing out on stock ahead of our busy periods.
Pre-Order items will always state that they are available for Pre-Order and will show an estimated delivery period on our product page, at checkout and on your order confirmation once your order is placed. We would like to remind our customers that all pre-order items indicate an estimated shipping date (as above) which is the most up to date arrival information the point of ordering, however, with these dates being estimated, these are subject to change with the manufacturing and shipping climate.
ATM cannot be held liable for any delays in delivery of pre-order items.
ATM always advise not to book an installations / assembly dates on any item item based on estimated delivery dates, please wait until the product has been delivered and completed.
Orders By Email.
On occasions we send individual order quotes when requested via telephone or email please be aware all quotations are valid for 48 hours only, so if there are any issues please notify us of this at your earliest convenience so your quote can be amended and re-sent.
** This offer is also at the company discretion only.
Delivery Disruptions.
Huge demand mixed with delays outside of our control mean that some items are still unfortunately facing delays, however ATM are proud to be fulfilling many orders before the estimated delivery dates that we have stated on our website. We work very close our selective suppliers and factories who are working as hard as possible to manufacture our items to the very best standard, as well as our third party couriers to minimise delays as much as we possibly can.
Where your preferred product is out of stock or the wait is not suitable, our team will be happy to discuss your requirements and find an alternative product you are happy with.
We also off the 'notify me when available' option on the product page, which sends notifications directly to you when new stock arrives or is due.
ATM would recommend only purchasing from available stock if you require the goods within a specified timeframe, as we can not be held liable for any pre-order delays.
