Pre-ordering Products

Due to such a large quantity of our products only being available to Pre-Order and not being in-stock for immediate delivery, we now offer our customers the option to pay a deposit on all Pre-Order items orders.

Our Pre-Order option allows you to reserve the specific item that you are wanting, at its next available date. By Pre-Ordering, you are reducing the chance of missing out on stock ahead of our busy periods. 

Pre-Order items will always state that they are available for Pre-Order and will show an estimated delivery period on our product page, at checkout and on your order confirmation once your order is placed. 

We would like to remind our customers that all pre-order items indicate an estimated shipping date (as above) which is the most up to date arrival information the point of ordering, however, with these dates being estimated, these are subject to change with the manufacturing and shipping climate.

ATM cannot be held liable for any delays in delivery of pre-order items.

 

Current Delivery Disruptions.

Huge demand mixed with delays outside of our control mean that some items are still unfortunately facing delays, however ATM are proud to be fulfilling many orders before the estimated delivery dates that we have stated on our website. We work very close our selective suppliers and factories who are working as hard as possible to manufacture garden furniture to the very best standard, as well as our third party couriers to minimise delays as much as we possibly can.  

Where your preferred product is out of stock or the wait is not suitable, our team will be happy to discuss your requirements and find an alternative product you are happy with. Or you do have the option to add your email address to the product you are wanting to purchase to get notifications when new stock arrives. 

 

 

ATM would recommend only purchasing from available stock if you require the goods within a specified timeframe. 

 

Last updated: 10th January 2022.